RESUME
PROFILE
I'm a sociocultural anthropologist with a demonstrated history of planning and executing research projects. I have 6+ years’ experience in field studies and qualitative methods focussing on app-based work and user experiences, and additional quantitative experience with statistics, surveys, and R.
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SKILLS
Ethnography
Field studies
Interviews
Surveys
Usability testing
Workshop facilitation
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Contextual inquiry
Thematic analysis
Quantitative analysis
Competitive analysis
R programming
LANGUAGES
English: Native
German: Advanced
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EXPERIENCE
Mar 2023–present
User Researcher
Freelance | Berlin/remote
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Jan 2023–present
Lecturer
Contextual Studies, University of St. Gallen | Switzerland/remote
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Course: Digital Platforms and the Future of Labor
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Translating research on app-based, last-mile logistics into actionable findings for business students
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Sep 2017–Sep 2022
PhD Student/Candidate
Department of Anthropology, University of Toronto | Canada and Germany
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Designed and managed 21-month ethnographic field research project on courier and dispatcher experiences with logistics management tech
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Conducted interviews and contextual inquiry in English and German
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Coded and thematized qualitative and quantitative data from dozens of interviews and hundreds of hours of participant observation
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Presented key findings in various formats (blogs, articles, presentations) and at international conferences
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Won competitive research grants
Feb 2019–Feb 2020
Research Assistant
Faculty of Information, University of Toronto | Canada
Project: "Amazon Robots and the Future of Work"
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​Analyzed qualitative patent data to collaboratively investigate human-robot interactions in Amazon warehouses
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Conducted ethnographic field research at Amazon's re:MARS conference in Las Vegas
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Co-authored article in Science, Technology & Human Values
May–Aug 2017
Graduate researcher
Department of Anthropology, University of Toronto | Canada and Indonesia
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Organized and executed 2.5 months of ethnographic contextual inquiry and interviews in Indonesia on work experiences and behavior of app-based motorcycle taxi drivers
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Presented key findings at conferences, published article in the Anthropology of Work Review
Sep 2014–Aug 2015
Graduate researcher
​Irish World Academy, University of Limerick | Ireland and Canada
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Completed 3-month visual ethnographic field study on Toronto's Caribbean carnival
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Conducted participant observation and interviews with a masquerade band
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Organized events and festivals with community stakeholders (Limerick City of Culture Hackathon, Waking St. Munchin, Ennis Street Arts Festival)
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CERTIFICATIONS
2023
Basic Statistics
University of Amsterdam
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2022
Start the UX Design Process: Empathize, Define, and Ideate
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2022
Foundations of User Experience (UX) Design
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EDUCATION
2017–2022
PhD Sociocultural Anthropology
University of Toronto
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Social Sciences and Humanities Research Council of Canada Doctoral Award
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Wenner-Gren Dissertation Fieldwork Grant
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Ontario Graduate Scholarship
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2016–2017
MA Sociocultural Anthropology
University of Toronto
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Dr. David Chu Entrance and Travel Awards
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2014–2015
MA Festive Arts
University of Limerick​
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2007–2012
BA Religion & Visual Studies
University of Toronto​
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